You choose the date of your cleaning service during your initial scheduling, and we will follow up with a confirmation email. We will also send you a reminder the day before each cleaning with the arrival window and the name and a photograph of the employee assigned to your home. The cleaning technician will arrive within that three-hour arrival window. For example, if the arrival window is 11 a.m.–2 p.m., the cleaner may arrive as early as 11 a.m. or as late as 2 p.m. to begin cleaning. If you will not be home when the cleaning technician arrives, simply contact our office at (412) 819-7096 to give entry instructions.