Because our cleaning technicians are scheduled in advance, late changes and cancellations are very disruptive. If you cancel or reschedule a service less than 24 hours before your originally scheduled date, we will charge a 50% of your cleaning cost cancellation fee to help compensate the cleaning technicians for the loss of income. If your cleaning is scheduled for a Monday, we request notice of cancellation by 9 a.m. on the preceding Friday to avoid the fee.
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